Welcome to our package forwarding and courier services. By accessing and using our platform, you agree to comply with these Terms of Service. Our services are designed to help you receive, consolidate, and forward packages from international retailers to your preferred destination. Please read these terms carefully before using our services.
Service Usage: You must be at least 18 years old and capable of entering into a binding legal agreement to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.
Package Handling: We will exercise reasonable care in handling your packages. However, we are not liable for delays caused by customs, carriers, or events outside our control. Prohibited items including but not limited to hazardous materials, illegal substances, weapons, and perishable goods are not permitted. We reserve the right to refuse, return, or dispose of any prohibited items at your expense.
Fees and Payments: All fees for our services are displayed on our platform and are subject to change. You agree to pay all applicable fees, including shipping costs, customs duties, taxes, and service charges. Failure to pay outstanding balances may result in the suspension of your account and disposal of your packages after a specified holding period.
Liability Limitations: Our liability for lost or damaged packages is limited to the declared value of the contents or the maximum coverage provided by our insurance options, whichever is less. We strongly recommend purchasing additional insurance for valuable items. We are not responsible for delays, losses, or damages caused by incorrect shipping information provided by you.
Privacy and Data Protection: Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. We implement appropriate security measures to protect your data against unauthorized access or disclosure.
Modification of Terms: We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.