Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our package forwarding and courier services. By using our platform, you consent to the practices described in this policy.

Information We Collect: We collect personal information that you provide directly, including your name, email address, phone number, shipping addresses, and payment information. We also collect package details such as tracking numbers, contents declarations, and delivery preferences. Additionally, we may automatically collect usage data, device information, and browsing patterns when you access our platform.

How We Use Your Information: We use your information to process and deliver your packages, communicate with you about your shipments, process payments and invoices, provide customer support, send service updates and promotional communications (with your consent), improve our services, and comply with legal obligations including customs requirements.

Information Sharing: We share your information with shipping carriers and postal services to facilitate deliveries, customs authorities as required by law, payment processors to complete transactions, and third-party service providers who assist in our operations. We do not sell your personal information to third parties for marketing purposes.

Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is completely secure.

Your Rights: Depending on your location, you may have rights to access, correct, delete, or export your personal data. You can also opt out of marketing communications at any time. To exercise these rights, please contact our support team or use the account management features on our platform.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Package records may be retained for a period required by customs and tax regulations.

Updates to This Policy: We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the effective date. We encourage you to review this policy periodically for any changes.