You can track your parcel using the tracking number provided at the time of shipment. Enter this number on our website's tracking page to see the current status of your parcel.

Our shipping rates vary depending on the size, weight, and destination of the parcel. You can get an estimate by using the rate calculator on our website.

You can schedule a pickup by logging into your account on our website and selecting the 'Schedule a Pickup' option. Provide the necessary details about your parcel and choose a pickup time that suits you.

We do not ship hazardous materials, illegal substances, perishable goods, and certain high-value items. A detailed list of prohibited items is available on our website.

Delivery times vary based on the service chosen and the destination. Domestic deliveries can take 1-3 days, while international shipping can take 5-14 days.

Changing the delivery address is possible in some cases. Please contact our customer service team as soon as possible for assistance.

In the rare event that your parcel is lost or damaged, please contact our customer service team. We will investigate the issue and offer a resolution, which may include compensation depending on the circumstances.

Yes, we offer discounts for bulk shipping. Please contact our sales team for more information and to discuss your specific needs.

We value your feedback and are committed to improving our services. You can file a complaint or give feedback through the 'Contact Us' page on our website or by reaching out to our customer service team.